The Operation of a Waterpark (or really any business) comes down to two things.
Attention
- what you pay attention to.
- what gets noticed
- what you focus on
- what you train others to notice
- what standards you communicate
Intention
- what you motivate yourself to do
- what you plan to do
- what standards you consistently uphold
- what you commit others to
- what you accept of yourself and others
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